Privacy Policy

Welcome to Florence Nightingales Home Care Services

At Florence Nightingales, we are committed to protecting the privacy and confidentiality of our users’ personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website or services.

Information We Collect

We may collect the following types of information:

• Personal details such as your name, phone number, email address, and home address

• Health-related information shared voluntarily for care and service purposes

• Technical data like IP address, browser type, device details, and usage patterns

This data helps us understand your needs and deliver safe, effective services.

How We Use Your Information

We may use the information you provide to:

• Respond to inquiries and provide requested services

• Schedule home visits, consultations, and follow-ups

• Improve our services and customize your experience

• Maintain internal records and fulfill legal or regulatory requirements

We do not sell, rent, or trade your personal information with third parties.

Use of Cookies and Analytics

• Our website may use cookies and third-party tools like Google Analytics to improve performance and understand visitor behavior. Cookies are small files stored on your device that help us offer a smoother browsing experience. You may disable cookies in your browser settings at any time.

Third-Party Services

We may use platforms such as WhatsApp, Google Forms, or payment gateways for communication or service-related purposes. These third-party services may collect non-personal technical data, but they do not access or store your health-related information.

Data Security

We implement standard security measures to protect your data, including:

• Encrypted communication (HTTPS)

• Limited access to personal information

• Regular review of data handling practices

However, no online platform is completely secure, and we encourage you to avoid sharing highly sensitive details unless necessary.

Your Rights

You have full control over your personal data. You may:

• Request access or updates to your data

• Ask us to delete your data from our records

• Withdraw your consent for data use at any time

To do so, simply reach out to us using the contact information below.

Your Rights

We may update this Privacy Policy from time to time to reflect changes in law or our practices. Any updates will be published on this page with a revised effective date.

Contact Us

For questions, concerns, or feedback, you may contact us at: support@florencenightingales.in or call us on 8977 644 365, 8977 620 365.

Important links

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